Hallab FAQ

Answers to Common Queries​

Our express delivery service covers countries except for: Afghanistan, Armenia, Bahrain, Belarus, France, french guiana, Greece, India, Iran, Iraq, Italy, Kuwait, Mexico, Palestinian Territories, Saudi Arabia, Spain, Syria, Russia, Turkey, New Zealand & Sweeden.

You can only order items that do not contain dairy or meat ingredients. Kindly check the items that are available on our international store.

We accept International Visa or Master Cards only.

All payment currencies are accepted, however the amount will be converted to USD as per the conversion rate prevailing at that time.

You may expect receiving your shipment in 5 business days after submitting your order.

We rely on DHL express service to deliver the parcel to your doorstep.

If you are facing difficulties placing an order online, you can reach our customer care team at +9616444555 ext. 1904/1905 or sending a whatsapp message on +96179188108 or email esales@hallab.com.lb for further assistance.

In some countries, customs might impose random extra taxes or fees for clearance procedures which neither Hallab 1881 nor DHL can be held accountable for.

As of July 1st 2021, all commercial goods imported into the EU will be subject to VAT and will require formal customs declaration.

As of DHL letter dated July 1st 2021, All goods imported to Europe might be subject to special duties and taxes

European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipments to Europe will be limited to a maximum of 4 kilos per shipment. 

Shipments to remain countries will be limited to a maximum of 15 Kilos per shipment.

 Current Shipping Fees

Shipping Fees are automatically calculated upon check out. Refer to the next sheet for a the table of the estimated shipping fees. Hallab 1881 has the right to update the shipping fees at any time, please refer back to this section for any updates.


Is there a minimum or maximum order?

There is no minimum order, however if you are residing in Europe then the maximum number of allowed Kgs per shipment is 4 due to recipient country’s customs restrictions. If you wish to order more than 4 Kgs, kindly split your order into multiple shipments. for the remaining countries maximum number of allowed Kgs per shipment is 15, If you wish to order more than 15 Kgs, kindly split your order into multiple shipments.